Perpustakaan dalam memberikan layanan kepada pemustaka berpedoman pada manual prosedur dan instruksi kerja manual proedur dari UPA Perpustakaan UPN “Veteran” Jawa Timur sebagai berikut :
| No. | Manual Prosedur | Download |
| 1 | Prosedur Peminjaman Buku | View |
| 2 | Prosedur Pengembalian Buku | View |
| 3 | Prosedur Pendaftaran Anggota | View |
| 4 | Prosedur Unggah Mandiri | View |
| 5 | Prosedur Layanan Bebas Perpustakaan | View |
| 6 | Prosedur Pengunjung Perpustakaan | View |
| 7 | Prosedur Pengadaan Koleksi | View |
| 8 | Prosedur Pengolahan Koleksi | View |
| 9 | Prosedur Perpanjangan Peminjaman Buku | View |
| 10 | Prosedur Layanan Membaca | View |
| 11 | Prosedur Layanan Baca Tugas Akhir/Skripsi | View |
| 12 | Prosedur Reservasi Peminjaman Buku Teks secara online | View |
| 13 | Prosedur Layanan Piket Sore | View |
| 14 | Prosedur Penyiangan Koleksi Buku | View |
| 15 | Prosedur Stock Opname Barang Persediaan | View |
| 16 | Prosedur Pengajuan Cuti Staff Perpustakaan Pusat | View |
| 17 | Prosedur Layanan Referensi | View |
| 18 | Prosedur Layanan Edugame | View |
| 19 | Prosedur Layanan Pojok Harapan | View |
| 20 | Prosedur Peminjaman Loker | View |
| 21 | Prosedur Penyusunan Rancangan Anggaran Biaya | View |
| 22 | Prosedur Layanan Uji Plagiat di Fakultas UPN “Veteran” Jatim | View |
| 23 | Prosedur Worshop Library Class UPN “Veteran” Jatim | View |
| 24 | Prosedur Pengolahan Manajemen Informasi dan Pengetahuan | View |
| 25 | Prosedur Layanan Penelusuran Informasi | View |
